Your customers are the life blood of your business so when a dispute arises it is important to resolve it quickly and where possible without damaging any ongoing relationship. In deciding how to proceed you need to be mindful of your contractual obligations, your commercial objectives and any statutory rules which operate to enhance your customer rights or to control your dispute resolution options.
When your customer is another business you will generally have a free rein when it comes to deciding how disputes should be tackled. This means that unless the contract between you provides otherwise all options are on the table and it will be for us to agree the approach that will work best.
Normally we will suggest that you start by using your internal complaints procedure before moving onto mediation, arbitration or court proceedings depending on the issues that need to be resolved, whether your customer ‘ s complaint has merit and the state of your current relationship.
When your customer is a consumer the position is a little more complicated as most consumer rights are prescribed by law and you may be obliged to use an ombudsman scheme. Alternatively, if you have an online presence you may be asked to use the online dispute resolution platform operated by the European Commission.
Our dispute resolution lawyers can help by providing you with commercially sensible advice which aims to achieve a resolutions as quickly as possible.
The service we provide is extensive and covers disputes appear out of:
Diversity, respect, honesty, a
commitment to excellence and above all in everything we do we care
No company, whether a start-up, SME or multi-national, can avoid all business disputes. That is where our dispute resolution solicitors step in to react quickly at the first sign of a claim or jurisdictional dispute. With our legal expertise, combined with a pragmatic commercial focus, we can work with you to find the best solution to your problems
Our commercial litigation solicitors advise on all areas of commercial litigation. Whilst we believe it is always best to try to reach a commercial settlement outside of court, if litigation is required, we provide expert and robust representation.
We look for ways to achieve a commercially acceptable and pragmatic resolution that works for your business; we know how distracting commercial litigation can become.
International arbitration may be the answer if you need a confidential, effective and fast method to resolve a commercial dispute.
Our expert commercial dispute resolution solicitors match the best alternative dispute resolution (ADR) option to your UK based or international commercial dispute, including international arbitration.
Why us?
Our team is adept at handling intricate cases involving international elements, such as division of assets across borders, child abduction and child relocation. This makes us particularly suited for individuals with international family or business ties.
We are proud recipients of multiple national awards, a testament to our commitment to legal excellence. Our awards reflect our high standards and dedication to achieving the best outcomes for our clients. You can check the list of our awards by clicking here.
Our clients’ satisfaction speaks volumes about our services. We invite you to read the glowing testimonials on ReviewSolicitors, which showcase our ability to exceed client expectations.
Our firm has a proven track record of successfully handling complex legal cases, particularly those involving cross-border elements. Our expertise is especially beneficial for individuals seeking sophisticated legal solutions.
At IMD Corporate, we recognise the significance of cultural nuances in legal matters. Our team, with its diverse cultural backgrounds, is uniquely positioned to understand and empathetically address the specific needs of clients from various international communities.
We believe in a client-centric approach, offering personalised and compassionate legal advice. Understanding that each case is unique, we tailor our strategies to suit individual client needs.
Beyond family law, we offer a wide range of legal services, making us a one-stop solution for all your legal needs, whether personal or business-related.
We believe in empowering our clients with knowledge. Our team ensures that you are well informed about the legal processes and your options, enabling you to make educated decisions.
Our extensive network of international legal and professional contacts allows us to efficiently handle cases that span multiple jurisdictions, providing a seamless legal experience for our clients.
As a reputable law firm, we adhere to the highest ethical standards, ensuring transparency, integrity, and professionalism in all our dealings.
If you need legal advice, contact us today to request a free callback. Please note that all meetings are by appointment only in all our offices.
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